Narrative-Focused Content Strategist
Crystal Baird, LLC | July 2018 - present

• Develop a marketing plan for entrepreneurs that includes social media, website copy, and content strategy that includes writing copy

• Instructed business owners on tools that monitor marketing performance

• Held marketing workshop series for health and wellness entrepreneurs

• Featured in outlets such as Bustle, Medium, and FairyGodBoss

Clinical Services Training Specialist
DataFile Technologies | April 2016 - February 2018

• Trained new employees in clinical service lines such as prior authorizations and applications on EHR systems. 

• Overhauling all curricula, especially educating navigation in multiple EHRs, medical terminology, communicating with clients, specialist offices, and insurance companies.

Social Media Manager
Catcall Magazine | December 2020 - June 2021

• Develop social strategy in accordance to an editorial calendar and in collaboration with Editor-in-Chief and Managing Editor

• Managed social platforms including Facebook, Instagram, and Twitter by scheduling, designing and writing content

• Engaged with followers and moderated Facebook community

• Within 90 days, the magazine saw major growth on all platforms (60% on IG, 230% on FB)

Go Live Support Specialist
Ecco Select | April 2014 - August 2016

• Provided support and "at the elbow" training to physicians, nurses, and other healthcare practitioners who were going live and converting to Cerner EHR including PowerChart, FirstNet, RadNet, and CPOE

• Communicated and facilitated process improvement to physicians’ and nurses’ workflow in their clinics and hospitals